Cancellations & Refunds Policy
Last updated: June 11, 2024
Thank you for shopping at Chef D's Pepper Company.
If, for any reason, you are not completely satisfied with a purchase we invite you to review our policy on refunds and returns.
The following terms are applicable for any products that you purchased with Us.
Interpretation and Definitions:
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Chef D's Pepper Company, 2007 Boylston Ave E Apt 101, Seattle WA, 98102.
Goods refer to the items offered for sale on the Service.
Order(s) mean a request by Customer to purchase Goods from Us.
Service refers to the Website.
Website refers to Chef D's Pepper Company, accessible from https://www.chefdpepperco.com/
Customer(s) means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
Cancellation Policy:
Customers are entitled to cancel their Order prior to receiving confirmation that the Order has been shipped without giving any reason for doing so.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: derek.nichols@chefdpepperco.com
We will reimburse Customer no later than 14 days from the day on which We receive the cancellation request. We will use the same means of payment as Customer used for the Order, and Customer will not incur any fees for such reimbursement.
Returns Policy:
Due to the perishable nature of our product, once an Order has been shipped, we cannot accept any returns or cancellations and all sales will be final.